Fight and Flight: Why Airlines Can Get Away with Poor Customer Service (Atlantic)

Most companies are unable to discriminate between high- and low-value customers, but airlines can.

Airlines gather data through frequent flier programs, establishing hierarchies and inequalities throughout the travel process.

The recent United Airlines incident highlights the prevalence of what has been described as airline bias toward loyal customers, and the monopoly airlines have over travel. Read more in The Atlantic.

New Zealand to Tahiti: Spiro ’18 and Wu ‘18 are Sailing Through the Semester. No, Really.

Jacquelyn Wu ’18 (left) and Carina Spiro ’18

Math and physics major Carina Spiro ‘18 and Jacquelyn Wu ’18, a math major, are sailing the South Pacific Ocean in an effort to address and better understand some of the most pressing global questions related to the marine environment.

Through SEA Semester: Ocean Exploration, a study abroad program offered by Sea Education Association (SEA), Spiro and Wu, together with other students with a variety of academic interests, are conducting guided field research projects during a voyage from New Zealand to Tahiti. Read more about it in Bowdoin News.

Not Just a Place to Lay Your Head: The World’s 25 Coolest Hotels (Forbes)

The founders of Tablet, a site that evaluates and selects hotels to provide exciting and reliable accommodation options,  view hotels as experiences rather than simply commodities.

Each year Laurent Vernhes and Michael Davis choose the most memorable and unique hotels for their top 25. Check out the latest list on Forbes to see where you might want to check in.

Map: Learn Every Country’s Most Popular Tourist Attraction (Thrillist)

Click image to view series of maps revealing every country’s most popular attraction.